Services

Regulatory Compliance & AML

Getting licensed is the start; staying compliant is the job.
We build compliance frameworks that hold up to scrutiny: anti-money-laundering, player protection and reporting obligations translated into procedures your team can actually run day to day.

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Who we help

Built for operators, suppliers and investors

Operators and suppliers that need a defensible compliance posture, and compliance officers who want practical procedures rather than theory.

What we do

Free consultation

AML built in

AML/CFT programmes, risk assessments and KYC/CDD procedures

Player protection

Responsible-gaming policies: self-exclusion, deposit limits, age verification

Procedures that run

Internal compliance manuals, staff training and reporting workflows

Reporting on track

Regulatory reporting and ongoing obligation tracking

Audit-ready

Compliance audits and gap analysis ahead of regulator review

Putting it right

Remediation plans following findings or enforcement

In depth

Regulatory Compliance & AML

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AML compliance for gaming operators: what regulators actually check

Anti-money-laundering obligations are where most ongoing regulatory attention, and most enforcement action, lands. A licensed operator needs a documented risk assessment, KYC and customer due diligence procedures proportionate to that risk, transaction monitoring, a process for reporting suspicious activity, trained staff and a designated compliance officer. Regulators do not just ask whether the documents exist; they ask whether the procedures are followed in practice, and they test it during audits and inspections.

We build AML/CFT programmes that are written for your product and your markets, not copied from a template, and we translate them into workflows your operations and customer-support teams can actually run.

Responsible gaming and player protection

Player-protection rules are tightening across Europe. Self-exclusion registers, deposit and loss limits, age and identity verification, reality checks and advertising restrictions all sit under the licence and all carry sanctions if they are missing. We design responsible-gaming frameworks that satisfy the regulator and fit the player journey, so compliance does not become friction that costs you customers.

Ongoing reporting, audits and remediation

Licences come with reporting calendars: periodic returns, incident notifications, key-person changes, financial statements and, in some jurisdictions, independent audits. We track those obligations, prepare the submissions and run gap analyses ahead of regulator reviews. When a review produces findings, we prepare the remediation plan and manage the follow-up with the authority so the matter closes without escalating into enforcement.

FAQ

Questions we hear most

What does an AML programme for a gaming operator include?+

A business-wide risk assessment, KYC and customer due diligence procedures, transaction monitoring rules, suspicious-activity reporting, record-keeping, staff training and the appointment of a compliance officer or MLRO. The exact content depends on the licensing jurisdiction.

Do we need a compliance officer in the licensing jurisdiction?+

Malta requires approved key-function holders, and several regimes expect the compliance officer to be resident or at least approved by the regulator. We advise on the requirements for your licence and help with the approval process.

Can you audit our existing compliance set-up?+

Yes. We run compliance audits and gap analyses against the requirements of your licence, deliver a prioritised remediation plan and, where needed, rewrite the procedures and train the team.